Proto AICX
Proto is an AI customer-experience platform for emerging markets whose AICX assistants combine rule-based and generative AI to automate customer support, complaint intake and citizen engagement, with agent-to-agent handoff and takeover by human agents. It supports low-resource and local languages and is a WhatsApp Business and Meta partner, with a regional team in Kigali and national AI voice-agent deployments in Rwanda (Kinyarwanda). Clients include the National Bank of Rwanda and the Bank of Ghana.
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Verified Jul 2026Enterprise pricing (custom, via ROI/Enterprise calculators); free demo